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Don't miss our holiday offer - 20% OFF!
Cancellation on Website by Customer
The order can be cancelled anytime up to the time the order has not been dispatched by calling our customer service. Once the order has been dispatched from our end, it cannot be cancelled. Any fraudulent, abusive or illegal activity may be grounds for banning the customer’s account without prior notice. Also, if we encounter abuse of our policies, we may at our discretion cancel any orders placed by that customer without providing any notification. We will maintain a database of customers who have engaged in fraudulent activity and refrain them from placing orders in the future.
Returns
We offer you complete peace of mind while ordering at kabirlifestyle – you can return all items within 7 days of receipt of goods. Please ensure however that the product is unused and the tags, boxes and other packaging is intact.
Products should be received in original packaging and sealed in condition. Opened or used boxes will not be accepted as returns.Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product(s) delivered shall not be allegeable for return.
Damaged item, wrong product, or missing units in my order
Refund
If the order has been cancelled, a refund will reflect in your bank account within 7-10 days. Please note that certain banks take longer than this period for the amount to reflect in your account.
If you are sending back a damaged product or incorrect as per description on our website or units are missing as per ordered quantity, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed in the form of either a full refund, MBDH Cash (store credit), or a different item in exchange, as per your request within 7- 10 days. Please note that replacements are subject to the availability of the particular product.
Late or missing refunds
In case of any other queries, please write to our customer care at kabirhighflyer@kabirlifestyle.com